How to File a Claim

Step 1: Gather Your Information
Before submitting your claim, have the following ready:

Booking reference or ticket number

Full name(s) of passengers

Contact information

Details of the issue, including dates and supporting documents (receipts, photos, airline notifications)

Step 2: Submit Your Claim

Fill out our online claim form: [Insert Claim Form Link]

Or email our Claims Department directly at: [Insert Email]

Step 3: Confirmation
Once your claim is received, you’ll get a confirmation email with a reference number for tracking.

Step 4: Review and Resolution
Our team will review your claim and may contact you for additional information. We aim to resolve claims as quickly as possible and will keep you updated on the progress.

---

Claim Processing Time

Standard claims: 7–14 business days

Complex claims (e.g., third-party service issues): up to 30 business days

---

Important Notes

Filing a claim does not guarantee compensation; resolution is subject to airline, hotel, or service provider policies.

Keep all related documentation and receipts to support your claim.

For urgent travel issues, contact our customer support immediately for assistance.

---

Contact Us

For assistance with filing a claim or questions about the process, contact us at:
Email: support@fareflybooking.site